Truth be told, it’s a very challenging time for all of us at the moment.
We know that it’s likely to be a real test for all our businesses, and as a very valued customer of CAME BPT we want to make sure you know, we’re here to support you in whatever way we can. It's taken us a few days to work out what “extra things” we can really do to help and hopefully all that we are trying to do will make some small positive differences for both our customers and our employees alike.
The core value and belief of CAME worldwide, to put people at the centre of all that we do, has never been more prevalent than right now! We have taken the time to explain in detail all the efforts we are making as a company, as colleagues, as friends and like a big CAME family to put people at the centre of our decision making, not only the people in our business but also you and the people in your businesses too.
Protecting our people
Our main objective last week was to safeguard the wellbeing of the entire CAME team across both the UK and Ireland branches. Through a number of different measures, we’ve been working in accordance with government guidelines to make sure that the Dublin branch remains open for business as best we can. The small size of the team at the branch already means that social distancing from colleagues in the workplace is realistic and achievable.
New procedures are in place to maintain the protection of the team while they remain at work. We've provided the necessary PPE that’s available to us at this time, and the committed management team are overseeing that all operations remain as safe as possible for all concerned.
Our UK team, which provides overflow support to our Dublin branch, have this week been mobilising to work remotely. Our intention is to have by Tuesday this week all our telephone-based workers fully operational from the safety of their homes, answering all your queries, processing quotations and orders, and offering valued technical support services to any customers out in the field who need that important help. This means we can offer full support to the IE team throughout this difficult business period.
Our dedicated warehouse and distribution teams in Ireland and UK are working as usual (which we’re hugely grateful for) and for those remaining in our branches, they now have extra working space to distance themselves from colleagues.