Check Your CAME Connect SIM Balance
The supplied SIM cards were designed to have enough data to last 3-4 years with typical use, and this has proven to be the case. The earliest installed Connect modules are now reaching their expected SIM data life. Data from 1NCE, our SIM partner, shows that many early SIMs in the wild still have available data and continue to provide diagnostic feedback and customer activation, even after the expected data service life.
To ensure you and your customers continue to receive CAME Connect services, we advise you check the status of installed SIMs that have been installed for 3 or more years. If you or a customer notice CAME Connect services are no longer working on an installation, we suggest you check the SIM card balance first before undertaking further diagnosis, site visits or support calls.
Fortunately checking the balance of a SIM is a simple online process, as is topping up the balance if required.